Company Name: MAQ Software

Company Website : http://www.maqsoftware.com/

Job Designation or Job Role: Systems Engineers/ Systems Administrators.

Candidate Educational Qualification: BE, B.Tech, MCA

Candidate Experience Required : Freshers 2013

CTC or Package Offered: 2.5 to 3.5 Lakhs per annum

Working Location: Hyderabad

Functional Area : Application Programming, Maintenance

Area of Working: IT-Software/ Software Services

Desired Candidate Profile

Candidate Profile:

• B.E./ B. Tech. in Computer Science /Information Technology/Electronics and Communication/
• Electronics and Electrical or MCA from reputed university with minimum 60% aggregate
• throughout their education
• Operations Experience in a 24 x 7 x 365 support model
• Demonstrate strategic thinking, quantitative and analytical skills, team leadership and
• collaboration
• Excellent problem resolution, judgment, and decision-making skills

Responsibilities:

• Monitoring systems, network and functions
• Support hundreds of production Windows machines in a 24X7 shift model
• Maintaining machines and other office equipment’s
• Managing Hardware inventory details
• Managing Local area network
• Identify and document common recovery procedures for service impacting incidents
• Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved
• in a timely manner or escalated to the appropriate group
• Develop, communicate and drive Service Improvement Plans to maintain an environment of
• continuous improvement with a focus on rapid growth, world class quality, and cost efficacy
• Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer
• satisfaction are met for our global infrastructure
• Managing customer interaction with utmost professionalism, courtesy and responsiveness

Experience: 0 - 1 years

Location: MAQ Software, Level 7, Building H08, aVance Business Hub, Hitec City 2, Madhapur, Hyderabad 500 081
Company Profile :

MAQ Software is a digital marketing and technology company that helps customers reach markets effectively on time and on budget.

As a Microsoft Preferred Vendor and a member of the Microsoft Partner Network, MAQ Software is closely aligned with Microsoft Corporation for over eleven years.
Founded in 2000, the company employs close to 300 people in three engineering centers in Redmond and India (Hyderabad and Mumbai). We offer cost effective Web, Intranet, Digital Marketing and Analytics solutions. Our solutions use advanced features of SharePoint 2010, Microsoft SQL Server 2008 R2 and Business Intelligence, ASP.NET, Silverlight, Windows Azure and Windows Phone 7.